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Shipping takes anywhere from 2 - 7 business days with our standard shipping option. However, we have a processing time of 1 - 4 business days before the artwork ships which may be extended if we're near a major holiday. We always use a "width x height" format. So if you see a product that is 16" x 12", it means that it is 16 inches wide and 12 inches tall! What if the canvas doesn't match my decor or I don't like how it looks in person?

No worries! We understand that it's hard to gauge exactly how artwork looks like just from pictures you see online. If the artwork isn't to your liking, we'll have a pre-paid return label generated for you and issue you a refund or send you a new design at no cost to you.

How do I hang my new wall art? If you ordered a canvas, it comes with hanging hardware either on the back or as a separate piece in the shipment which you can attach. If you ordered a poster print, you will need to find a frame that the poster print can fit in.

Where is my order? If you haven't received a tracking number from us, then we are most likely waiting for our shipping partner to send the tracking number to us our partner sends us tracking numbers in batches , but your order is on the way! If you already received your tracking number but the package hasn't moved in over a week, then please message our support team and they'll figure out a solution for you! So glad I got the canvas with the frame, it really sets it off.

There is a gap between the black frame and the canvas giving it an expensive custom framed look. I am truly impressed by all aspects of ElephantStock. The canvas I ordered arrived quickly within 5 business days by Fed Ex. It was packaged safely and professionally. The picture is authentic in quality, detail, and color making it absolutely gorgeous and eye-catching. The canvas workmanship is sold and a cut above the rest for a reasonable price.

It comes with a pamphlet of hanging tips. I appreciated knowing where my package was at all times. Communications were exemplary and friendly. I would not hesitate to do business with this company again. I would definitely do business with ElephantStock again. I am impressed with the customer service, the delivery, and the quality of the items.

Everything was smooth and systematic. The wall artworks are easy to hang and they look absolutely beautiful. I would absolutely recommend ElephantStock!! I was amazed at how carefully it was wrapped inside the box. Arrived early too! Will be ordering again and would highly recommend. Both were very well packaged and not damaged at all. It was all shipped to my house very fast. Both times they were high quality. Delivered on time, packed exceptionally so as not to be damaged.

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If notice of cancellation is given 24 hours or more prior to class time, a store credit valid for 90 days will be issued. Guests must be 21 to consume alcohol and BYOB. Painting with a Twist reserves the right to cancel classes for unforeseen circumstances. We will try to provide at least 24 hrs notice prior to class time. If this is a Paint Pour class your painting will stay in studio for 2 days in order to dry properly. Refrigerator available Please bring your own ice Cups are provided Painting Request Can't make it to this event, but love the artwork?

We will notify you the next time we schedule it! Just enter your email below. We will not use this email for any marketing purposes. Your consent permits the charge to your credit card, and prevents disputes and chargebacks without just cause, in addition to mitigating the risk for fraudulent charges.

This Painting with a Twist online credit card use consent applies to Painting with a Twist's mobile and online products and services, and all disclosures, notices, receipts, statements, and terms and conditions related to our products and services that you electronically access. You agree to provide us with true, accurate and complete email address and other contact information related to this purchase and your Painting with a Twist online account.

Groups of 5 or more must cancel 3 days before the date of the class to get a store credit. If you arrive more than 15 minutes late it will be up to the artist if you are allowed to stay for the class. What if the canvas doesn't match my decor or I don't like how it looks in person?

No worries! We understand that it's hard to gauge exactly how artwork looks like just from pictures you see online. If the artwork isn't to your liking, we'll have a pre-paid return label generated for you and issue you a refund or send you a new design at no cost to you. How do I hang my new wall art? If you ordered a canvas, it comes with hanging hardware either on the back or as a separate piece in the shipment which you can attach.

If you ordered a poster print, you will need to find a frame that the poster print can fit in. Where is my order? If you haven't received a tracking number from us, then we are most likely waiting for our shipping partner to send the tracking number to us our partner sends us tracking numbers in batches , but your order is on the way! If you already received your tracking number but the package hasn't moved in over a week, then please message our support team and they'll figure out a solution for you!

Do you do custom sizes? Unfortunately, the sizes you see on the product page are the only ones we offer at the moment. We will, however, most likely start selling sizes that are frequently requested by our customers! How do I select a floating frame?